Gary joined Alliance in March, bringing more than 20 years of hire industry experience.
From web bookings to quotes and deliveries, Gary keeps orders moving and customers happy - fuelled, we're told, by bacon rolls with brown HP sauce and the occasional chocolate hobnob.
What attracted you to join Alliance Tool Hire, and what excites you most about your role?
Knowing the industry, these days the best companies are the independents as they offer a more personal service to their customers and in particular Alliance have vast experience within the Tool Hire Sector.
Tell us a bit about your background - how did you get started in the hire/construction industry?
I first started in hire back in 2004, I worked for HSS for 10 years in various roles which helped me have a greater understanding of the business and industry. I then worked for Andrews Sykes Pump Hire for 10 years again in various roles, this was a specialist industry and added to my experience and learning in that sector of hire. I then went to City Tool Hire for 3 years in various roles and getting back to tool hire, then finally moving on to Alliance in March this year joining as Sales Support Manager.
What does a typical day look like for you - if there is such a thing?
No day is the same for me, whether it’s a web booking, raising quotes or deliveries for our customers or gaining new relationships with customers new & old my day goes pretty fast as always something to do.
What’s the most rewarding part of your job so far?
Getting orders sorted for our customers and making sure all goes to plan.
What makes Alliance different to other hire companies you’ve worked with or come across?
I like the fact that I can easily speak to our management team and get things resolved quicky when needed.
What are the most common challenges you hear from site managers?
To be honest I don’t get that many problems cross my path other than the odd delayed collection.
What do you wish more people knew about Alliance Tool Hire?
I think if people knew we were more like tool hire companies how they used to be back in the day, good reliable service and easy to deal with.
Favourite way to switch off after a long week?
Spend time with the wife and kids and just chill out.
Quick Fire
- Tea or coffee? I like tea or coffee depends on the mood
- Ketchup or HP Sauce? If it's with Bacon, Brown HP sauce
- Bacon roll or sausage bap? Bacon Roll
- Best office biscuit? Chocolate hob nob
